Posts for small-to-medium business users facing questions about their technical environment.
At this point, you’ve looked for standard commercial off-the-shelf software (COTS) and you can’t find software that does what you need. You don’t want to adjust your processes so you can use a standard software program. Those processes make your business unique or more efficient. You don’t have to be a major corporation to choose…
Is it time to consider custom software? Have you been looking for software to run your business, but you can’t find it? Perhaps you’re not even sure where to look or what search terms to use. For example, let’s say you want your sales team to create quotes to send to customers for approval, would…
Considering buying a server for your business? Before computers became so powerful and remote work became so popular, most businesses had at least one physical server in their offices – and sometimes even a dedicated server room. Today, when you only have a handful of employees, it’s easy enough to share folders and files on…
When our technicians conduct a business technology audit, they often find a few areas of the business that are disconnected or disorganized – what we call “janky business systems.” A janky business system might be something like this: An order comes in through the website, The office manager prints an email of the web order…
SaaS (software-as-a-service) applications have exploded in popularity in the last few years. For IT professionals, these cloud-based apps have made our work significantly easier in some ways – but more challenging in others. Last week, our team was reminded of a very real risk that most business owners (and even savvy IT professionals) often overlook….
Outlook comes with simple features to keep track of all the people you communicate with. When you open Outlook Web Access (OWA), you’ll see the People icon on the left side of your application. In the Outlook desktop application, you’ll see the People icon on the bottom of your screen. For the purposes of this…