Hire IT Staff or Use Outsourced IT Services?
Today, every business depends on technology. That means every business much find a way to manage technology to:
- Reduce the risk of data loss and data security breaches
- Reduce downtime
- Minimize frustration
- Increase productivity and efficiency
Small business owners frequently start out by managing their IT systems themselves or by relying on consumer-oriented technical support providers like GeekSquad. But as companies add employees and customers, DIY computer management is not enough. You need dedicated, reliable, expert IT support.
Even if you have an internal IT professional, we believe it’s in almost every company’s best interest to have an Outsourced IT Services provider. Here’s why:
1. Strategic IT Decisions
When a small business owner or manager tells an employee to do something, they usually just do it. Part of the job of an external IT support team is to push back when the management team is moving the wrong direction. Setting an IT strategy will keep your software, hardware, processes and employees in alignment.
2. Wider Array of IT Skills
An outsourced IT services provider can bring in different consultants for your project. Software development. Microsoft. QuickBooks. Along the way, your needs may change. An external technical team can change along with you.
Because an external IT support team works with multiple businesses and immerses themselves in the technology solutions they offer, they can often correctly diagnose and correct IT support issues much more quickly. Plus, they’ll often available after hours when needed.
4. No Payroll Hassles
Hiring and firing employees is both stressful and risky. With an IT services provider, you can grow and shrink your IT expenses more easily.
5. Less Frustration
While there may be many hidden costs of working inefficiently, one of the biggest tolls is the emotional stress and frustration of having technology problems. “Why isn’t my email working?” “But we JUST bought that server…” “I thought we were backed up.” “How did we get hacked?”
Metro Detroit Outsourced IT Services Provider
Is it time to outsource IT? Are you looking for a new Metro Detroit IT services provider? Do you need someone to work with your website designer to connect the website to your backend systems? Here at Eclipse Consulting, we’re affordable, fair and professional. We’re a Southeast Michigan IT Services Provider that serves small-to-mid-sized businesses. Set up a meeting to see if we’re a fit for your needs.